Saturday, June 11, 2011

This is How Much We Love Our Customers...

We just completed two rush wedding orders. One for programs and the other for programs and napkins. When I say rush, I mean, rush. The programs were ordered on May 31st (less the two weeks ago) and arrived yesterday - the day before the two weddings. We have been a little stressed, to say the least, trying to make sure that these two lovely couples received their wedding programs in time for the Big Days.

One program had to be assembled and ribboned. UPS was running late (of all days!) and time was running out for the groom's sisters to put the programs together before the rehearsal dinner last evening...so we called our UPS man on his cell phone:
- "Where are you?"
- "I am running behind today."
- "You have an overnight package on your truck that we need ASAP. Can you swing by our store first?"
- "No...but I can meet you somewhere."
- "Okay. Where?"
- "Meet me behind Best Buy and Stein Mart at 12:05."
So we did. At exactly 12:05 p.m., we intercepted the package and not too long later, the programs were in the hands of their assemblers. :)

The second wedding received their wedding programs in the nick of time, just like the former, but everyone forgot their personalized napkins (for the reception). This morning (the morning of the wedding), when we realized that they had either forgotten or didn't have time to pick them up, we decided to deliver them...to the church. Their wedding was at 2:00. It was almost 1:00. So with some help from Google Maps and various people at the church (whom God placed in my path to help me or I would still be lost in there), the napkins made it safely into the hands of the mother of the bride.

And they all lived happily ever after...

Congrats to these two sets of newly weds!!!

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